Privacy Policy

Privacy Policy

Evelyn Boutique New York values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or contact us. By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information:

  • Contact details: name, address, phone number, email.
  • Order details: products viewed, added to cart, purchased, returned, or exchanged.
  • Payment details: transaction and billing information (securely processed by Shopify/our payment providers).
  • Device & usage information: IP address, browser, and how you interact with our site.
  • Communications: details you provide when contacting customer service.

2. How We Use Your Information

Your data helps us to:

  • Process and deliver your orders.
  • Provide customer service and handle returns.
  • Send service updates and transactional emails.
  • Offer personalised shopping experiences and promotions.
  • Prevent fraud and keep our site secure.
  • Comply with legal obligations.

3. Sharing Your Information

We may share your information with:

  • Shopify (our e-commerce platform).
  • Payment providers, shipping carriers, and fulfilment partners.
  • Marketing and analytics partners (for promotions and site improvements).
  • Authorities or legal entities when required by law.

We never sell your personal data.

4. Cookies

We use cookies and similar technologies to improve your shopping experience, analyse site traffic, and show personalised offers. You can manage or disable cookies through your browser settings.

5. Your Rights

Depending on where you live, you may have the right to:

  • Access the data we hold about you.
  • Request correction or deletion of your data.
  • Object to certain uses of your data (e.g. marketing).
  • Withdraw consent where applicable.

To exercise these rights, email us at info@evelynboutique-newyork.com. We may need to verify your identity before fulfilling your request.

6. Data Storage & Security

Your information is stored securely. While no system is 100% secure, we take appropriate measures to protect your data. We retain information only as long as necessary for our Services or to meet legal requirements.

7. International Transfers

As Evelyn Boutique New York is powered by Shopify, your information may be processed outside your country. Shopify uses safeguards such as EU Standard Contractual Clauses to protect transferred data.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The most recent version will always be available on this page.

9. Contact

If you have any questions about this Privacy Policy or how we use your data, please contact us:
Email: info@evelynboutique-newyork.com